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Computer User Support Specialist

Computer User Support Specialist

  • Help people solve tech issues and improve their digital experience.
  • Ensure smooth computer operations and enhance productivity for users.
  • Dive into tech challenges and become a problem-solving hero.
💰 Earn $59K-$98K
📚 Some College

Overview

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Scoop

Minimum Education

Some College

Career Prospects

Excellent (Increasing by 5% or more)

Training Time

1 to 2 years

Job Openings

50,600 Annually

Median Earnings

$75,110 in California
$59,240 Nationally

$0

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Day-to-Day

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Oversee the daily performance of computer systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.

Best For You If...

YOU Like 💕

  • Thinking and problem solving
  • Using data or completing tasks
  • Working with my hands

You are skilled in 💫

  • Systems Analysis
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Monitoring
  • Reading Comprehension

You value 🙏

  • Accomplishing things
  • Job security
  • Personal relationships

Deep Dive

Computer User Support Specialist

Explore career pathways, key skills, and what each role has to offer.

Pathways to this Career

Learn about the education and training paths that can lead to this career — and what to expect from each one.

Apply directly from altpath
LA-Tech.org
Working alongside LA's tech leaders to connect them with local, untapped talent to create new, transformative value through tech exploration, tech career exposure, and career experience.
💰 this program pays you
Mix of Online & In-Person
Finish in 12 Weeks
Apply directly from altpath
Climb Hire
Break through and rise up: Climb Hire's career training programs empower overlooked talent in California and Colorado to break into new careers, build your network and achieve more in your career and life.
🆓 free training
Online Only
Finish in 4-6 Months
Apprenticeship
An apprenticeship typically offers a combination of hands-on training and classroom instruction, leading to practical skills, industry-specific knowledge, and the potential for long-term employment in a specific trade or profession.
📚 Paid Work
Finish in 2-5 years
Workforce Development Program
A workforce development program typically enhances participants' opportunities to succeed in the workforce through employment skill-building, career counseling, connections to employers, and pathways to high-demand and high-wage jobs.
📚 Skills-Focused
Finish in 6 months - 2 years
Vocational School
A vocational school typically equips students with specialized skills and practical training in specific trades or occupations, enhancing their employability and providing direct pathways to relevant careers.
📚 Skills-Focused
Finish in 6 months - 2 years
Associate's Degree
An associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.
📚 College
Finish in 2-3 years
Bachelor's Degree
A bachelor's degree typically results in increased knowledge about a variety of academic subjects, specialized knowledge in a focused field of study, and is considered the foundational qualification for many careers.
📚 College
Finish in 4-5+ years
Hybrid College
A hybrid college combines online learning with the student support typically offered on college campuses, giving students flexibility and accessibility while still providing a comprehensive educational experience.
📚 College
Finish in 2-5 years
Professional Upskilling
Professional upskilling typically results in acquiring new or enhanced skills and knowledge relevant to a participant's current job or desired career path, leading to improved job performance, opportunities for career advancement, and greater employability.
📚 Skills-Focused
Finish in 1 week - 3 months

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