Computer User Support Specialist
- Help people solve tech issues and improve their digital experience.
- Ensure smooth computer operations and enhance productivity for users.
- Dive into tech challenges and become a problem-solving hero.
💰 Earn $59K-$98K
📚 Some College
Overview
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.Scoop
Excellent (Increasing by 5% or more)
Day-to-Day
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
Best For You If...
YOU Like 💕
- Using data or completing tasks
- Working with my hands
- Thinking and problem solving
You are skilled in 💫
- Monitoring
- Active Listening
- Critical Thinking
- Judgment and Decision Making
- Reading Comprehension
- Systems Analysis
You value 🙏
- Job security
- Accomplishing things
- Working Conditions
- Achievement
- Relationships
- Personal relationships
In Action
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Computer User Support Specialist
This short video gives an overview of what this career is all about.
Pathways to this Career
Here are few pathways you can take to become a Computer User Support Specialist. Click on a pathway to learn more about it.
Apprenticeship
An apprenticeship typically offers a combination of hands-on training and classroom instruction, leading to practical skills, industry-specific knowledge, and the potential for long-term employment in a specific trade or profession.📚 Paid Work
Finish in 2-5 years
Workforce Development Program
A workforce development program typically enhances participants' opportunities to succeed in the workforce through employment skill-building, career counseling, connections to employers, and pathways to high-demand and high-wage jobs.📚 Training
Finish in 6 months - 2 years
Vocational School
A vocational school typically equips students with specialized skills and practical training in specific trades or occupations, enhancing their employability and providing direct pathways to relevant careers.📚 Training
Finish in 6 months - 2 years
Associate's Degree
An associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.📚 College
Finish in 2-3 years
Bachelor's Degree
A bachelor's degree typically results in increased knowledge about a variety of academic subjects, specialized knowledge in a focused field of study, and is considered the foundational qualification for many careers.📚 College
Finish in 4-5+ years
Hybrid College
A hybrid college combines online learning with the student support typically offered on college campuses, giving students flexibility and accessibility while still providing a comprehensive educational experience.📚 College
Finish in 2-5 years
Professional Upskilling
Professional upskilling typically results in acquiring new or enhanced skills and knowledge relevant to a participant's current job or desired career path, leading to improved job performance, opportunities for career advancement, and greater employability.📚 Training
Finish in 1 week - 3 months
