Switchboard Operator
- Connect people and facilitate communication in a dynamic work environment.
- Ensure seamless communication flow, impacting business efficiency and visitor experience.
- Unique role combining tech skills with personal interaction and problem-solving.
💰 Earn $38K-$70K
📚 High School Diploma or GED
Overview
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.Scoop
High School Diploma or GED
Risky (Decreasing by 5% or more)
Day-to-Day
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
- Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.
- Record messages, suggesting rewording for clarity or conciseness.
Best For You If...
YOU Like 💕
- Influencing or leading others
- Using data or completing tasks
- Relating with or serving others
You are skilled in 💫
- Service Orientation
- Social Perceptiveness
- Coordination
- Speaking
- Active Listening
You value 🙏
- Having support
- Having freedom
- Personal relationships
In Action
Want to see what it's like to be a Switchboard Operator? We've curated a playlist for you to explore.
Switchboard Operator
This short video gives an overview of what this career is all about.
