Overview

Scoop

Day-to-Day

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Best For You If...

In Action

Want to see what it's like to be a Office Worker Supervisor? We've curated a playlist for you to explore.

Office Worker Supervisor

This short video gives an overview of what this career is all about.

Pathways to this Career

Here are few pathways you can take to become a Office Worker Supervisor. Click on a pathway to learn more about it.

Associate's Degree

An associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.

📚 College

Finish in 2-3 years

Vocational School

A vocational school typically equips students with specialized skills and practical training in specific trades or occupations, enhancing their employability and providing direct pathways to relevant careers.

📚 Training

Finish in 6 months - 2 years

Bachelor's Degree

A bachelor's degree typically results in increased knowledge about a variety of academic subjects, specialized knowledge in a focused field of study, and is considered the foundational qualification for many careers.

📚 College

Finish in 4-5+ years

Hybrid College

A hybrid college combines online learning with the student support typically offered on college campuses, giving students flexibility and accessibility while still providing a comprehensive educational experience.

📚 College

Finish in 2-5 years

Learn More About The Industry

Administration & Sales

The primary activities of this group involve managing teams and projects, providing administrative support, and selling products or services.